How Privacy Applies To Wallet Records
Our Privacy Policy covers the account details you submit, device and connection data used to keep your session secure, and records created when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We use these records to confirm account ownership, match wallet status
-
1
and investigate an unclear receipt, rather than to create unrelated profiles. When you contact us about a correction or deletion request, we may ask for account and phone verification before changing data. Access to our services depends on local law, and we keep only the records
-
2
needed for stated account, security, legal or dispute purposes. The policy applies whether you reach the lobby from a mobile browser in Medan or a desktop connection elsewhere in Indonesia. You can ask our support route for the current policy text, the data connected to your
-
3
account and the available method for requesting a change.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.